Privacy Policy – NorthernCheck.ca
Effective Date: August 18, 2025
Northern Check (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal information through our website, NorthernCheck.ca (the “Site”) and in connection with our home inspection services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Ontario.
1. Information We Collect
We may collect the following personal information:
a) Information You Provide Directly
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Name, email address, and phone number
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Property information for inspection purposes (address, type, size, features)
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Scheduling and payment details
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Questions or messages sent via contact forms, email, or other communication channels
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Email addresses for newsletter subscriptions, home tips, or promotional communications (if you opt-in)
b) Information Collected Automatically
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IP address, browser type, and device information
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Pages visited, time spent on the Site, and interaction with content
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Cookies and similar tracking technologies (for site performance, analytics, and personalization)
2. How We Use Your Information
Your personal information is used solely for legitimate business purposes, including:
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Responding to inquiries and messages
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Scheduling and conducting home inspections
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Preparing detailed inspection reports
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Sending service reminders, updates, newsletters, or promotional communications (if you opt-in)
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Providing home tips and other educational content via email
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Improving our Site, services, and customer experience
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Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. How We Share Your Information
Your information may be shared only in limited circumstances, such as:
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With third-party service providers assisting us in performing inspections, sending emails, or delivering services
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When legally required (court orders, subpoenas, or regulatory requests)
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In connection with a business transaction (sale, merger, acquisition)
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With your explicit consent
We require all third-party service providers to protect your information and use it only for purposes we authorize.
4. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize personal information.
5. Security Measures
We implement a range of administrative, technical, and physical security safeguards to protect personal information against unauthorized access, disclosure, loss, or misuse, including:
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Secure servers and encrypted communications
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Access controls limiting data to authorized personnel only
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Regular monitoring and testing of security practices
While we strive to protect your data, no system is completely secure; users are responsible for protecting their own login credentials and personal devices.
6. Cookies and Tracking
Our Site may use cookies, web beacons, and similar tracking technologies to:
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Analyze website traffic and usage patterns
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Improve user experience and site functionality
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Deliver personalized content and advertisements
You can manage or disable cookies in your browser, though some features of the Site may not function properly without them.
7. Your Rights
Under Canadian privacy law, you have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you
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Correction: Request corrections to inaccurate or incomplete information
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Withdrawal of Consent: Opt-out of marketing communications at any time, including newsletters and home tips
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Complaint: File a complaint with us or with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, contact us using the information below.
8. Children’s Privacy
Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies.
10. International Data Transfers
While we operate primarily in Canada, some of our service providers may store or process data outside Canada. We take measures to ensure that your information is protected in accordance with Canadian privacy laws when it is transferred internationally.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Northern Check
Email: [your email address]
Phone: [your phone number]
Address: [your Ontario business address]